Rapid and continuous innovation.

Led by world-class designers and engineers Kinetic's lab blends customer-centric design-thinking with rapid agile engineering to help our clients create next-generation connected commerce experiences.

Think it. Make it. Test it. Scale it.

Drive rapid and continuous innovation through an iterative user-centered design and user-driven development process that puts your customers and associates at the centre of everything you create.

/ Progressive Vision

Keep in front of emergent customer, market and technology trends to plan for future business scenarios. Kinetic's lab will help you identify early opportunities and work with you to conceptualize and design next-generation products, services and experiences.

/ Design-Thinking

Put your customers and associates at the center of everything you create. Kinetic's lab employs a unique customer-centered design process that helps you gain an intimate understanding of your customer's needs and create empathetic experiences for them.

/ Rapid Development

Kinetic's lab specializes in iterative prototyping and user testing. We work closely with our clients to plan and conduct beta tests, controlled experiments, and pilot programs to validate new concepts fast prior to investing in full scale development.

/ Continuous Innovation

Drive agile innovation through consistent testing, learning and refinement. Kinetic's lab is powered by with a cutting-edge technology platform that provides you with flexible building blocks to continuously create new experiences with startup speed.


Kinetic's multidisciplinary design team collaborates with our clients to envision and create beautifully connected products, services and experiences that span multiple platforms, devices and environments.


/ Experience Design

/ Customer journey maps
/ Experience maps and models
/ Service design blueprints

/ Interaction Design

/ Information architecture
/ User interface design
/ Usability and human factors

/ Rapid Prototyping

/ Paper prototypes
/ Interactive prototypes
/ Service prototypes



Kinetic's engineering lab employs a proven agile development and continous delivery process to help our clients and partners bring software and apps to market with unmatched speed and efficiency.


/ Full Stack Development

/ Web, mobile, tablet, wearables
/ Kiosks and interactive displays
/ Emerging tech(IoT, AR, VR, AI)
/ Behaviour and test-driven development

/ Deployment & Operations

/ Continuous integration and deployment
/ Hardware and infrastructure planning
/ Monitoring (infrastructure, app, network)
/ 24-7 support and maintenance

/ Agile Program Delivery

/ Agile program management
/ Agile project management
/ Rigorous testing, QA, and UAT


Kinetic's research team helps our clients keep in front of emerging market and technology trends and provides them with intimate customer insights to make informed creative and strategic decisions.


/ Customer Insights

/ Rapid ethnography
/ Customer context labs
/ Co-creation workshops

/ User Testing

/ Usability workshops
/ Co-creation workshops
/ Service role-playing

/ Future Research

/ Environmental scanning
/ Trend briefs/scenarios
/ Tech proof of concept


Experience Showrooms

Kinetic's lab includes fully-functional experience showrooms that we use to demonstrate and test new connected commerce. We co-create experience showrooms with our partners to be used for early stakeholder demonstrations and to conduct user testing, within a controlled environment, prior to implementing real-world pilot programs.

Maker Space

Kinetic's maker space is charged with fostering continuous advancement of the internet of things through rapid and responsive prototyping of connected products and environments. From internal projects to public make events and hackathons with the maker community and our clients.

Powered by Kinetic Commerce

Each Kinetic Commerce product is powered by our Kinetic Commerce technology platform that enables you to bring new products to market with startup speed and limitless scale.


/ Your Technology Stack
Prebuilt integrations that enable safe and secure integration with your existing and future legacy and third-party systems and platforms.

/ Kinetic Commerce Platform
Composable micro-services specifically designed for commerce. Built to enable rapid speed, enterprise-grade security and limitless scale.

/ Kinetic Commerce Products
Modular APIs, flexible SDKs and extensive libraries that provide flexible building blocks to create flawless applications on any device.

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Contact Us Today!

+1(416) 899-0761